Contact Us

Can’t find what you’re looking for? Or got a question you need to ask us?

The best way to contact us is via email using the contact form on this page or at
A member of our customer services team will aim to get back to you within two working days.

If you are unable to contact us via email, or would rather talk to someone, you can call our Customer Services team on 01827 280 080.

Open Monday – Friday 8:30am to 5pm. We are closed on Saturdays and Sundays and Bank Holidays.

Calls will be charged at a local rate from a BT Landline, costs from other service providers may vary.

Alternatively, you can write to us at the following address:

Customer Services
Grafton International
301 Relay Business Park
B77 5PT